cofmow shall pursue excellence in all
its activities through:
a culture for quality, initiative and team spirit.
an institutionalised framework for determining consensus solutions with the
customer which reduce maintenance and production costs
establishment of procurement procedures that ensure quick decisions, which are
right first time every time.
enhancing customer satisfaction by flexibility of approach and speed of
continual improvement in systems and processes for decreasing
costs and increasing timeliness and convenience of service.
cofmow believes that quality results from collective effort of
all members of the organisation where each shall endeavour to be a quality
person committed to achieving full satisfaction of the customer, both internal
s. a. singh )
chief administrative officer